---
title: "Generic Users as Owners"
slug: "generic-users-as-owners"
updated: 2022-01-21T20:31:20Z
published: 2022-01-21T20:31:20Z
canonical: "docs.echo.stream/generic-users-as-owners"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.echo.stream/llms.txt
> Use this file to discover all available pages before exploring further.

# Generic Users as Owners

EchoStream requires that you always have at least one User in a Tenant with the `owner` role.

These can, of course, be actual named users. However, this can present problems in the case of User turnover. For example:

- Bob is your processing team lead, and he has created all of your Tenants and owns them all.
- Bob does not designate any other User as an owner on these Tenants
- Bob leaves your company

Because only an `owner` can designate other Users as an `owner`, you are left with Tenants that you can no longer transfer the ownership for to another user.

Therefore, we recommend that you create a generic email account (or email group, depending on your email server) that has the ownership of all of your corporate Tenants. For example, if your email domain was `mycorp.com`, you might create an email group using the address `echostream@mycorp.com`, then create an EchoStream user using that group address, and then invite that new User to all of your Tenants as an `owner`.

This will guarantee that no matter who turns over in your organization, you always have access to your Tenants at the `owner` level.